Business Operations Training

This page contains recordings of trainings done by the SOM Business Operations staff. Questions may be directed to the Business Operations trainer. Clicking the links will take you to a recording of the training stored on our Yuja platform.

Procurement Training for Fiscal Year 24

Held on Oct. 18, 2023 the training was developed to help faculty, staff, and students understand and apply the basics of procurement. Learners can get an idea of how system changes, since the implementation of Impact23 and how roles and processes have been affected.


Procurement Basics

  • Impact23 Terminology
  • Procurement Roles
  • General Procurement Options

Ordering Goods & Services

  • PCard
  • ServiceNow vs. Oracle

Creating a ServiceNow Procurement Request

Creating a Requisition in Oracle Financials

Invoice Processing

  • Invoice Holds
  • Receiving Items